Customer Service Representative
Remote · Sydney, New South Wales, Australia or Brisbane, Queensland, Australia
Job Summary
Customer Service Representative at Stryker focused on delivering empathetic, solutions-focused support to customers, collaborating across teams to resolve inquiries, and driving patient-care outcomes. The role emphasizes proactive problem-solving, clear communication, and maintaining a high standard of service with integrity and accountability. Remote/hybrid and field-based possibilities are described, along with the expectation to engage with internal and external stakeholders and handle cases related to Stryker products. Travel expectations are described as 0% in some configurations, with a range of work arrangements including remote, hybrid, onsite, and field-based in Australia. The position invites applicants who are passionate about helping others, capable of staying calm under pressure, and eager to contribute to team performance and customer satisfaction. For applicants, the prompt asks to include a brief note at the top of the CV answering why they want to join Stryker.
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