Customer Service Representative
$38,064–$47,570 year
On-siteEast Setauket, New York, United States
EXPIREDEast Setauket, New York, United StatesOn-siteFull Time$38,064–$47,570 yearAssociates DegreeLarge
Full TimeAssociates DegreeLarge
Job Summary
Answer and schedule patient appointments accurately and efficiently while verifying insurance and inputting data into the scheduling system. Handle high-volume phone calls by resolving inquiries, routing to proper departments, and providing courteous customer service. Demonstrate strong problem-solving skills to manage multi-tasking in a fast-paced environment. Requires high-level analytical skills, excellent typing, and proficiency with Microsoft Office. Bilingual candidates in Spanish are preferred.
Required Qualifications
- High School Diploma/GED
- Strong organizational and communication skills (both verbal and written)
- Excellent typing skills and friendly telephone etiquette
- Must be proficient in Microsoft Office
- Knowledge of medical terminology
- Must be able to lift 50 lbs
Desired Qualifications
- 6 months of clerical experience
- Experience working in physician practice
- Experience in a call center
- Experience with an appointment scheduling system
- Bilingual in Spanish
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