Customer Service Representative
On-siteWichita, Kansas, United States
Job Summary
Greet customers, take orders, process payments, and handle phone calls while resolving concerns and answering questions. Input orders on the POS screen at the counter and over the phone, then hand food to customers or third-party representatives upon arrival. Bag, box, wrap, and distribute orders while assisting with kitchen prep activities and maintaining showroom and kitchen cleanliness. Comply with company rules and regulations. Receiving in-the-moment coaching and hands-on training, you will also assist management with in-store tasks. This role supports a food-loving culture at Stoner's Pizza Joint, where the team promotes the product and company positively to attract customers.
Required Qualifications
- 18 years of age or older
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Familiarity with kitchen equipment & POS/KPS systems
- Understanding of food hygiene
- Good time-management skills
- Ability to enter orders using a computer keyboard or touch screen
- Flexibility to work in shifts, including weekends and evenings
- Ability to handle the physical demands of a restaurant – standing, lifting, carrying, etc.
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