Customer Service Representative - State Farm Agent Team Member
$31,200,000–$52,000,000 year
On-siteGreenville, North Carolina, United States
Greenville, North Carolina, United StatesOn-siteFull Time$31,200,000–$52,000,000 yearEnterprise
Full TimeEnterprise
Job Summary
Engage with customers via phone, email, and chat to handle policy inquiries, updates, and claims. Utilize digital tools to connect with younger demographics while collaborating with the team to resolve issues efficiently. Proactively identify opportunities to enhance customer satisfaction and exceed expectations. This role requires excellent communication skills and tech-savviness, with a willingness to obtain relevant insurance licenses through provided training. Join Cory Kennedy - State Farm Agent to launch your career in a modern, vibrant work environment.
Required Qualifications
- High school diploma or equivalent
- Willingness to obtain relevant insurance licenses
- Ability to work in a collaborative team setting
Desired Qualifications
- College degree
- Previous customer service experience
- A positive and proactive attitude towards learning and growth
- Familiarity with social media platforms and digital communication tools
- Ability to adapt to a fast-paced, evolving work environment
- Excellent communication skills, both written and verbal
- Tech-savvy with a familiarity with digital communication tools
- Customer-oriented mindset with a strong desire to exceed expectations
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