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State FarmPosted 1 week ago

Customer Service Representative - State Farm Agent Team Member

$41,600,000–$62,400,000 year

On-siteThe Bronx, New York, United States

Full TimeEnterprise

Job Summary

Educate customers about insurance options using a needs-based review process and develop leads to schedule appointments. Work with the agent to establish marketing goals, identify customer needs, and market appropriate products including auto, home, and life insurance. Handle service calls, billing, and payments while following up on outstanding items. This role supports the Menes Insurance Agency Inc team in the Bronx, NY, focusing on building community relationships and driving sales growth for State Farm products.

Required Qualifications

  • Bilingual - Spanish
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Desired Qualifications

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing)
  • Successful track record of meeting sales goals/quotas
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to multi-task
  • Ability to make presentations to potential customers

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