Customer Service Representative - State Farm Agent Team Member
$40,000–$60,000 year
On-siteRichmond, Texas, United States
Richmond, Texas, United StatesOn-siteFull Time$40,000–$60,000 yearEnterprise
Full TimeEnterprise
Job Summary
Establish customer relationships and respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Provide prompt, accurate, and friendly service while using a needs-based review process to educate customers about insurance options. Coordinate with other agency team members and promote business development through exemplary communication. This role offers health insurance, paid time off, 401(k), and bonus opportunities for driven, sales-minded candidates seeking internal growth within Patton Financial Agency.
Required Qualifications
- Must be willing to obtain insurance licenses.
- Excellent communication skills to assist customers and coordinate with other agency team members
Desired Qualifications
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Proactive in problem-solving
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