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State FarmPosted 3 weeks ago

Customer Service Representative - State Farm Agent Team Member

$41,600–$52,000 year

On-siteEncino, California, United States

Full TimeEnterprise

Job Summary

Answer customer inquiries, provide policy information, and assist clients with policy changes and updates. Process insurance claims, follow up with clients, and maintain accurate records of all customer interactions. Coordinate with other agency team members to anticipate community needs while resolving inquiries with a customer-first approach. This role offers internal growth opportunities for driven, sales-minded candidates within a supportive team atmosphere at Shane Taylor Insurance Agency.

Required Qualifications

  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask

Desired Qualifications

  • Previous customer service experience preferred

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