Customer Service Representative - State Farm Agent Team Member

Customer Service Specialist at Freddie Villacci State Farm. Be the friendly first point of contact for customers in person, over the phone, and via email; answer questions, solve problems, and guide customers through their insurance needs; help process policy changes, payments, and service requests; follow up with customers to ensure they feel supported. Work alongside a supportive team that values collaboration and growth. Qualifications include a people-first attitude, strong communication skills, attention to detail, comfort with computers, and the ability to pass the Insurance State Property and Casualty Exam. Benefits include 401(k) matching, paid training, and opportunities for advancement in insurance and business.