Customer Service Representative - State Farm Agent Team Member

Deliver exceptional customer service via phone, email, and in person by answering questions on policies, billing, claims, and coverage. Assist with policy changes, renewals, endorsements, and account updates while maintaining accurate customer records. Guide customers through the claims process and provide timely follow-up. Conduct policy reviews to ensure coverage fits needs and identify opportunities to transition service conversations into in-book sales. Work closely with agency team members to provide a seamless, customer-first experience. This role requires a Pennsylvania Property & Casualty license by Day 1 and a Life & Health license within 90 days. Full licensing support, study materials, and coaching are provided. Join Seth Walizer State Farm's high-performing agency to build lasting relationships and grow your career with opportunities for advancement.