Customer Service Representative - State Farm Agent Team Member
On-site · Evans, Georgia, United States
Job Summary
Part-time Customer Service Representative at Robin Turman State Farm Agency in Evans, GA. Responsibilities include assisting customers with policy changes, billing questions, claims support, and coverage reviews; identify customer needs and recommend insurance solutions; conduct policy reviews and help customers understand their coverage; support retention and relationship-building efforts; work closely with team members to provide remarkable customer service; assist with agency marketing and customer outreach initiatives; participate in community events and agency-sponsored marketing events; occasional evening and weekend availability for events and customer-facing activities.
Required Qualifications
- Current Property & Casualty License (Required)
- Current Life & Health License (Required)
- Strong communication and interpersonal skills
- Professional and positive attitude
- Excellent organizational and follow-up abilities
- Ability to multitask in a fast-paced environment
- Insurance agency experience preferred
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