Customer Service Representative - State Farm Agent Team Member

Customer Service Representative with a State Farm Agent team member role focused on delivering exceptional customer experiences. Responsibilities include answering inquiries, providing policy information, assisting with policy changes, processing and following up on insurance claims, and maintaining accurate records of customer interactions. The position emphasizes a customer-focused, empathetic approach, coordination with agency team members, and potential internal growth opportunities. Located in Louisville, KY with an in-person office setup; role suits outgoing, motivated individuals seeking advancement in a supportive, business-casual environment.