Customer Service Representative - State Farm Agent Team Member

Customer Service Representative for a State Farm Agent Team Member role. Responsibilities include answering customer inquiries and providing policy information, assisting customers with policy changes and updates, processing insurance claims, and maintaining accurate records of customer interactions. The position emphasizes customer-focused service, empathy, and collaboration with other agency team members, with opportunities for internal growth. Key skills include strong communication, interpersonal abilities, attention to detail, and the ability to multitask; experience in customer service is preferred and sales-minded candidates are encouraged.