Customer Service Representative
$39,520–$43,680 year
On-site · Katy, Texas, United States
Job Summary
Customer Service Representative at Sprinkler Warehouse (Katy, TX). Responsibilities include answering customer calls to place orders on the e-commerce site, handling product inquiries, return policies, billing issues, and general concerns; recording customer information in the service database; engaging with clients in a friendly, professional manner to assist online orders; and providing solutions aligned with company service policies. The role requires a passion for helping people, strong written and verbal communication, and proficiency with multiple computer applications. Competitive pay, benefits, and a positive, fast-paced team environment are offered.
Required Qualifications
- Availability Monday through Friday 8:00 AM to 5:00 PM
- Able to pass background and drug screening
- Excellent written and verbal communication skills
- Ability to use multiple computer applications while talking to clients over the phone
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