Customer Service Representative
$41,600–$41,600 year
On-site · Webster, New York, United States
Job Summary
Customer Service Representative in Rochester/Webster, NY with Speedy Delivery LLC. Responsibilities include monitoring delivery completions, enforcing policies with delivery teams, communicating with customers to obtain feedback, handling customer service issues and complaints, performing data entry, and escalating driver training issues as needed. Must be detail-oriented, reliable, able to stay calm under pressure, and possess excellent customer service skills. High School diploma or GED equivalent required; customer service experience and computer proficiency are preferred.
Required Qualifications
- High School diploma or GED equivalent
- customer service experience
- proficient with computers and technology
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