Customer Service Representative
$35,360–$52,000 year
On-site · Hicksville, New York, United States
Job Summary
Provide patients, clients, and the laboratory team with exceptional service over the phone in a call-center environment. Schedule home draw appointments and maintain files for NYU patients and physicians. Champion safety, compliance, and quality control. Must have a High School Diploma or equivalent and at least 1 year of experience in a call center or laboratory, excellent communication, and a typing speed of 35 wpm with 10-key proficiency. Perks include comprehensive benefits (medical, dental, vision), PTO/holidays, and a 401(k) with company match. The role involves handling PHI with confidentiality and working in a fast-paced healthcare setting.
Required Qualifications
- High School Diploma or equivalent
- 1 year of experience in a call center or laboratory
- Top notch typing proficiency (at least 35wpm)
- 10-key ability
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