Customer Service Representative
$41,600–$52,000 year
Remote · Sterling, Virginia, United States or United States
Sterling, Virginia, United States or United StatesRemoteFull Time$41,600–$52,000 yearMid LevelNo RequirementSmall
Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Small
Job Summary
Lead Customer Service Representative role at John Nugent & Sons requires 3-5 years of experience in HVAC, Electrical or Plumbing service customer support, with excellent communication skills and proficiency in Microsoft Office.
Required Qualifications
- 3-5 years customer service phone experience in HVAC, Electrical or Plumbing Service Company
- Call center: 3 years (Required)
- HVAC: 2 years (Preferred)
Desired Qualifications
- Proficiency in Microsoft Word, Excel, PowerPoint & Outlook
- Geographical knowledge of service area or map reading skill
- Great Phone Etiquette
- Outstanding communication and customer satisfaction skills
- Excellent interpersonal skills
- Good Computer/Typing/Data Entry Skills
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