Customer Service Representative
On-siteDaytona Beach, Florida, United States
Daytona Beach, Florida, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Assist and provide pilots and passengers with fuel orders, online times, notices of arrivals/departures, and verbal and written directions via telephone, radio, email, and facsimile. Handle vehicle rental reservations, hotel and catering arrangements, personal vehicle and A/C key management, and general cleaning and stocking of the pilot and passenger area. Enter data related to invoicing, payment processing, and fuel records while maintaining high concentration in a fast-paced environment. Accommodate changing work hours, variable schedules, and weekend work as required.
Required Qualifications
- High School diploma or GED
- Associate's degree
- Experience in a dynamic, multi-tasking environment
- Two to four years' relevant experience in related field
- Strong interpersonal, communication, organizational and customer service skills
- A valid driver's license
- Proficiency in basic math
- Proficiency in the Microsoft Office suite of products
- A typing speed of at least 40 - 60 words per minute
- A professional appearance
- Must pass pre employment drug screen and background check following FAA and DOT guidelines
- Must be able to accommodate changing work hours, variable schedules and weekend work as required
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