Customer Service Representative
On-siteTampa, Florida, United States
Tampa, Florida, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Assist pilots and passengers with fuel orders, online times, arrival/departure notices, vehicle rentals, and hotel/catering arrangements via telephone, radio, email, and fax. Enter data for invoicing, payment processing, and fuel records while maintaining high concentration in a fast-paced environment. Handle personal vehicles, A/C keys, and general cleaning and stocking of the pilot and passenger area. Accommodate changing work hours, variable schedules, and weekend work as required.
Required Qualifications
- High School diploma or GED
- Associate's degree
- Experience in a dynamic, multi-tasking environment
- Two to four years' relevant experience in related field
- Strong interpersonal, communication, organizational and customer service skills
- A valid driver's license
- Proficiency in basic math
- Proficiency in the Microsoft Office suite of products
- A typing speed of at least 40 - 60 words per minute
- A professional appearance
- Must pass pre employment drug screen and background check following FAA and DOT guidelines
- Must be able to accommodate changing work hours, variable schedules and weekend work as required
Desired Qualifications
- Associate's degree is preferred
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