Customer Service Representative Senior

Manage end-to-end customer orders from receipt to delivery, ensuring quality and compliance at every stage. Coordinate with internal teams including logistics, billing, credit, and production to maintain fluid operations. Provide daily support to sales representatives and clients by resolving inquiries and managing requirements. Track orders proactively to identify and address deviations, while processing transactions in SAP or Oracle systems. Generate operational reports to provide visibility on order status and commercial management. Identify process improvement opportunities and collaborate on optimization initiatives. This role requires a degree in Administration or Marketing, two years of customer service or order management experience, and proficiency in SAP/Oracle and Excel. Located in Vicente Lopez, Buenos Aires.