Customer Service Representative
On-site · West Columbia, South Carolina, United States
Job Summary
In this customer service role, the majority of customer interaction will be over the phone, requiring a friendly telephone presence and effective communication skills. Responsibilities include providing exceptional customer service, maintaining office cash with accuracy, achieving account gains through effective customer solicitation, ensuring compliance with lending regulations and company policies, and completing loan applications promptly. Candidates should have great customer service skills, a valid driver's license, and reliable transportation. Collections and sales experience are preferred.
Required Qualifications
- Great customer service skills
- 18 years of age or older
- Valid driver’s license
- Acceptable driving record
- Reliable transportation
- Ability to pass a criminal background check
- Stable work history
Desired Qualifications
- Collections experience (direct first party collections/skip tracing) preferred
- Sales experience, preferred
Additional Requirements
- Must be 18 years of age or older
- Ability to pass a criminal background check
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