Customer Service Representative

Support the branch manager in daily operations by performing collection activities on delinquent accounts, skip tracking, and repossessions. Provide excellent customer and dealer service through welcome calls and loan application processing, including soliciting, preparing, and closing personal loans in applicable states. Assist with insurance claims, file records, post loan payments, and maintain cash drawer accuracy and security. Manage office bank deposits and checkbook transactions while acting as backup to the Administrative Assistant. Requires prompt regular attendance, a valid driver's license, and the ability to work evenings and Saturdays.