Customer Service Representative

Customer Service Representative role handling phone and in-person support for customers with financial needs. Responsibilities include providing outstanding customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns. The position emphasizes on-the-job training, a strong benefits package (medical, dental, life, disability, 401(k) match, and paid time off), opportunities for monthly bonus based on branch goals, and pathways for career growth. The company highlights community involvement and a history of financial services provision, with a call to apply to begin your story.