Customer Service Representative

In this customer service role, the majority of customer interaction will be over the phone, requiring a friendly telephone presence and effective communication skills. Responsibilities include providing exceptional customer service, maintaining office cash with accuracy and security, achieving account gains through effective customer solicitation, ensuring compliance with state and federal lending regulations, completing loan applications promptly, and adhering to company record keeping procedures. Ideal candidates should possess great customer service skills, have a stable work history, and the ability to work Monday to Friday until 8 PM, with varying Saturday hours.