Customer Service Representative
On-site · Oneonta, Alabama, United States
Job Summary
Provide outstanding customer service both on the phone and in-person, and be the first face customers see in our branch. Market for new and continued customer business, and assist in preparing and processing loans and income tax returns. The role emphasizes bilingual (English/Spanish) communication, on-the-job training, and opportunities for career growth within a long-established financial services company. Benefits include medical, dental, life, disability, 401k with company match, paid time off, and a monthly bonus potential. The position is based in Oneonta, Alabama, with an emphasis on in-person customer interaction and community engagement.
Required Qualifications
- Bilingual in English and Spanish
- Customer service experience
- Willingness to learn financial services (loans and tax returns)
- Ability to work in English and Spanish in person and over the phone
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