Customer Service Representative (Scheduler)

Customer Service Representative (Scheduler) role based in Chantilly, VA. Responsibilities include handling a high volume of inbound calls, scheduling appointments with accuracy, and completing 150+ outbound calls per day once fully trained. Use Podium dashboard for real-time communication, update Zoho CRM with precise notes and status changes, and collaborate with nearly every department to support the team. In-office, full-time schedule with occasional Saturday shifts; emphasis on reliability, punctuality, tech-savvy approach, and strong people skills. Bonus points for experience in appointment setting and familiarity with Zoho or similar CRM platforms.