Customer Service Representative
On-siteGreenville, South Carolina, United States
Greenville, South Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Respond to customer service-related questions via inbound calls, texts, or email and manage the welcome call process for new customers. Assist the collections team in maintaining past due accounts while providing first-class support. Maintain subject matter expertise in all customer service areas, utilizing active listening skills and proficiency with technology and software applications. This role supports RTO National's vision of "Success made Simple" for dealers and customers in the lease and finance industry for storage sheds and related products.
Required Qualifications
- Active listening skills
- Understanding of technology, software applications, phone and computer systems
- Attention to detail
- Excellent customer service skills
- Prior experience in a related field
- A high school diploma or GED
- This position is subject to a background check and drug screening
Desired Qualifications
- Bilingual in English/Spanish is highly desirable
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