Customer Service Representative Retail
$37,440–$45,760 year
On-site · Granite Bay, California, United States
Job Summary
Customer Service Representative for Ashley Retail stores responsible for greeting customers, processing sales orders, managing customer accounts and credit applications, handling cash per procedures, resolving inquiries, and supporting store operations with administrative tasks. Requires strong Microsoft Office skills, familiarity with POS and retail management software, ability to work flexible hours including weekends/holidays, and a team-oriented approach. Role emphasizes delivering exceptional service, maintaining documentation and reports, and collaborating with sales, merchandising, and other staff to ensure a positive customer experience. The position is on-site in Granite Bay, CA. Minimum wage range $18-$22 per hour with comprehensive benefits.
Required Qualifications
- High school diploma or equivalent
- Legally authorized to work in the US
- 1 year of customer service, office, and/or administrative experience, preferred
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