Customer Service Representative Retail

Customer Service Representative at Ashley Furniture — serve as the front-line ambassador delivering exceptional customer service across in-person, phone, and email interactions; support sales order processing, credit applications, and financing arrangements; manage customer accounts, cash handling, and documentation; assist with audits, inventory, and compliance; generate routine reports and maintain records; collaborate with sales, merchandising, and store teams; operate POS and retail software and utilize Microsoft Office; flexibility with hours including weekends/holidays; high school diploma or equivalent and US work authorization required.