Customer Service Representative Retail

Customer Service Representative for Ashley Retail stores responsible for front desk interactions, sales order support, customer account management, cash handling, issue resolution, and operational audits. The role requires delivering exceptional customer service across in-person, phone, and email channels, processing payments and documentation, maintaining accurate records, and collaborating with sales and merchandising teams to ensure a seamless store experience. Proficiency with Microsoft Office and retail POS systems is expected, with flexibility to work weekends/holidays and rotate openings/closes. Requires high school diploma or equivalent and legal authorization to work in the US; 1 year of customer service/administrative experience is preferred. The position offers benefits including health options, employee discounts, 401(k), paid time off, and sick leave where applicable.