Customer Service Representative
On-siteLas Vegas, Nevada, United States
Job Summary
Deliver legendary customer service to all customers by acting with a "customers come first" attitude and ensuring team alignment. Anticipate store needs by constantly evaluating the environment, then communicate updates to the Assistant Manager or Store Manager for timely responses. Provide quality food and merchandise consistently while adhering to recipe standards, health, safety, and sanitation guidelines. Maintain exceptional company standards, integrity, and honesty in all interactions. Execute store operations during scheduled shifts with regular, punctual attendance. This role supports RMI's retail management operations across convenience stores, restaurants, bars, vape shops, and marinas.
Required Qualifications
- previous job history
- familiar with and maintain exceptional company standards
- act with integrity, honesty and knowledge that promotes the culture, values, and mission of RMI
- Anticipate customer and store needs by constantly evaluating the store and environment
- Communicate information to the Assistant Manager or Store Manager so that the team can respond as necessary to deliver excellence in customer service and products
- Provide quality food and merchandise products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety, and sanitation guidelines for all products
- utilize their strengths and the strengths of the team to accomplish desired results
- Deliver legendary customer service to all customers by acting with a customers come first attitude
- Developing positive & appropriate relationships with fellow employees by understanding and addressing individual motivation, needs and concerns
- Execute store operations during scheduled shifts
- ensuring all duties are delegated appropriately and completed accurately and efficiently
- Maintains regular and punctual attendance
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