Customer Service Representative - Retail (Long Island, NY)
$45,760–$54,040 year
On-site · Bethpage, New York, United States
Job Summary
As a Customer Service Representative, you'll provide support for retail store customers by answering inquiries and processing 50-100 orders daily via the AS400 system. You'll investigate customer problems and maintain relationships with internal and external stakeholders. Responsibilities include handling inbound calls, ensuring customer service excellence, coordinating with departments, and assisting customers in product selections. Strong computer skills and a proactive approach to problem-solving are essential.
Required Qualifications
- High School Diploma or GED required
- Excellent communication skills and proactive problem-solving abilities
- Multi-task oriented
- Customer centric attitude
Desired Qualifications
- Minimum 3 years customer service experience preferred
- College Degree preferred
- Strong user level computer skills in a MS Windows environment: Outlook, Excel, Power Point, Word & TEAMs
- Familiarity AS400 preferred
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.