Customer Service Representative Retail

Customer Service Representative for Ashley Retail stores focused on front-line customer interactions, sales order support, and administrative duties. Responsibilities include greeting customers, processing sales orders with proper approvals, managing customer credit applications and financing while maintaining accurate accounts, cash handling and reconciliation, resolving customer inquiries, supporting audits and compliance checks, maintaining documentation and routine reports, collaborating with sales and merchandising teams, and using POS systems, retail management software, and Microsoft Office to perform tasks efficiently.