Customer Service Representative Retail

Customer Service Representative at Ashley Retail stores focused on delivering exceptional service and supporting store operations. Responsibilities include greeting customers, processing sales orders, managing customer accounts and credit applications, handling cash and transactions, resolving inquiries, supporting audits and reporting, and collaborating with sales and merchandising teams. Must be able to work flexible hours (including weekends/holidays), be 18+, and have a high school diploma or equivalent with 1 year of customer service/office experience preferred. Proficient use of POS systems, retail software, and Microsoft Office is required, with a strong emphasis on accuracy, customer satisfaction, and teamwork.