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Abc Legal Services3 days ago

Customer Service Representative (Remote)

$24,960–$24,960 year

Remote · Puerto Rico

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Small
Industry
Legal Services

Job Summary

Remote Customer Support Specialist providing responsive, customer-focused support for orders, answering tickets, calls, and emails; coordinating with internal teams and process servers; reviewing court docket information; documenting issues in Confluence; handling high-volume inquiries; and ensuring timely order updates while located in Puerto Rico. Proficiency with Microsoft Outlook, Excel, Word, PDF Editor; strong written/verbal communication; ability to multitask in a fast-paced environment; and a focus on accuracy and process improvement.

Required Qualifications

  • High school diploma or GED
  • 1-3 years of customer support or call center experience
  • Ability to read, write, and speak English
  • Typing speed of at least 55 wpm
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$25k – $25k / yr

Customer Service Representative (Remote) · Abc Legal Services

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