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Kotak1 day ago

Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

On-site · Maharashtra, India

Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Large
Industry
Banking Services

Job Summary

Customer Service Representative tasked with handling inbound calls and making outbound calls for collections, informing clients about pending EMI, and conducting sales pitches for various products. Responsible for following up on cases to close within defined TAT, and liaising with internal departments to resolve issues. Emphasizes customer centricity and strong written and verbal communication skills to address client queries and inquiries.

Required Qualifications

  • Bachelor's Degree
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Kotak

Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

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