Customer Service Representative, Ready Mix
On-siteHudson, Florida, United States
Job Summary
Answer incoming customer calls and emails to schedule concrete deliveries, process payments, and suggest products to meet needs. Resolve customer concerns in a timely manner while communicating with Sales, Plant Managers, and Delivery Professionals. Maintain adequate communication with all stakeholders to ensure satisfaction. Assist customers in placing orders efficiently. Requires high school diploma, knowledge of ready-mix concrete, and intermediate computer skills. Bilingual Spanish preferred. Monday through Saturday availability. Competitive hourly pay with medical, dental, vision, and 401k benefits.
Required Qualifications
- High School diploma or equivalent
- Knowledge of ready-mix concrete and concrete block
- Excellent customer service and communication skills
- Intermediate computer skills
- Willingness to learn
- Availability: Monday - Saturday
- Bilingual (Spanish)
Desired Qualifications
- Prior experience in the concrete and/or construction industry
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