Customer Service Representative
$2,288,000–$2,704,000 year
RemoteUnited States
United StatesRemoteContract$2,288,000–$2,704,000 year
Contract
Job Summary
Handle customer inquiries and complaints while providing information about products and services. Troubleshoot and resolve product issues and concerns by investigating gaps in information to ensure excellent service standards. Document and update customer records based on interactions and develop a knowledge base of evolving products and services. Manage large amounts of incoming calls while following communication procedures, guidelines, and policies. Take the extra mile to engage customers. This role requires at least 15 hours per week and is open only to individuals authorized to work in the United States.
Required Qualifications
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to work at least 15 hours minimum per week
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- This position is currently only open for individuals authorized to work in the United States
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