Customer Service Representative (Portuguese-speaking) - Remote - Healthcare Industry GH03

Customer Service Representative for Portuguese-speaking clients in healthcare, working remotely from Barcelona with a full-time, indefinido contract. Responsibilities include efficiently organizing and booking appointments, making outbound follow-ups, handling multiple tasks in a fast-paced environment, performing back-office support, providing excellent service via phone and email, gathering and documenting information for quality-service delivery, updating knowledge of services/procedures, and maintaining professionalism under stress. Required/believed strengths include bilingual Portuguese and Spanish, strong organizational and communication skills, attention to detail, adaptability to diverse customers, and experience with customer service or back-office tasks; Salesforce experience is a plus. Benefits include full paid training, career development programs, and language classes; location is ESP Barcelona with a 39-hour workweek schedule and rotative hours, offering a salary of 20,162 EUR/year plus up to 1,800 EUR/year in bonus (converted to USD for reporting). Concentrix emphasizes equal opportunity employment.