Customer Service Representative
$29,640,000–$29,640,000 year
On-siteMounds View, Minnesota, United States
Job Summary
Greet potential members and provide a superior customer experience by answering phone calls, taking info calls and tours, and assisting with member check-ins, sign-ups, cancellations, and account updates. Handle front desk tasks including facilitating member services issues and maintaining club cleanliness. Communicate questions or issues to a supervisor in a timely manner while demonstrating tact and skill in all interactions. Requires standing and walking 75% of the shift, lifting up to 50 lbs less than 30% of the time, and strong computer proficiency. Reports to the Club Manager with opportunities for advancement and free membership for self and one family member.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time
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