Customer Service Representative
On-siteCrowley, Louisiana, United States
Job Summary
Greet potential members and handle front desk tasks including answering calls, taking info tours, and managing member check-ins, sign-ups, cancellations, and account updates. Facilitate member service issues by forwarding them to the Club Manager or Team Lead as needed while maintaining club cleanliness. Communicate empathetically and diplomatically with customers, coworkers, and the public to exceed their needs, actively listening and problem-solving to resolve situations. Requires standing and walking 75% of the shift, lifting up to 50 lbs occasionally, and strong customer service skills. Enjoy free membership for self and one family member or friend, plus comprehensive health and accident insurance.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time
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