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Planet FitnessPosted 3 months ago

Customer Service Representative

$260,000–$260,000 year

On-siteBlaine, Minnesota, United States

Full TimeLarge

Job Summary

Greet potential members, answer phone calls, and conduct tours while assisting with check-ins, sign-ups, cancellations, and account updates. Handle front desk tasks including member services inquiries and forward issues to management as needed. Maintain club cleanliness and ensure a positive experience for all guests. Requires standing and walking 75% of the shift, lifting up to 50 lbs occasionally, and strong customer service skills. Reports to the Club Manager.

Required Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency
  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time

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