Customer Service Representative - Patient Registration
$33,530–$48,277 year
On-site · Indianapolis, Indiana, United States
Job Summary
Register patients across multiple computer systems and guide them through the hospital registration process. Answer phones, gather accurate information quickly, and build rapport with patients to ease anxiety. Navigate diverse insurance plans with training, adapt to interruptions from clinical teams, and maintain compassionate, clear communication in fast-paced environments. This role trains newcomers and serves as a front-line, patient-facing member of the care team in a busy outpatient setting.
Required Qualifications
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
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