Customer Service Representative - Part Time Patient Registration

Provide exceptional customer service and assist patients and families with the check-in process by working across multiple computer systems to register patients efficiently. Answer phones and gather accurate patient information quickly in a fast-paced environment, navigating diverse insurance plans and coverage details while entering demographics and medical data. Support timely access to care by minimizing delays in registration and collecting co-pays or providing cost estimates when applicable. Collaborate with nurses, physicians, and care teams to ensure smooth patient flow during moments when patients may be ill, anxious, or overwhelmed. This part-time role offers training for those without a healthcare background, allowing growth in healthcare administration, revenue cycle, and hospital operations within a mission-driven team at R1.