Customer Service Representative (Part-Time)
On-siteGreenwood, Indiana, United States
Job Summary
Assist the Service Center Manager by taking and delivering messages, providing support to drivers, and preparing bills of lading and delivery receipts. Handle a high volume of phone calls to address customer inquiries regarding freight pickup requests, rate quotes, shipment tracing, and special appointments. Maintain excellent communication with external and internal customers, interline companies, and Account Managers while performing data entry, payroll assistance, and freight report preparation. Requires skillful Microsoft Office proficiency and excellent keyboarding skills. Work M-F, 3:30 PM - 9:00 PM in a professional, people-centered environment offering customized training and competitive weekly pay.
Required Qualifications
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
- The ability to perform administrative and clerical tasks in an office and Service Center environment
- Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items
- occasional entry into dock or trailer areas as needed
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.