Customer Service Representative (Part-Time)
On-siteBedford, Pennsylvania, United States
Bedford, Pennsylvania, United StatesOn-sitePart TimeAssociates DegreeLarge
Part TimeAssociates DegreeLarge
Job Summary
Assist the Service Center Manager by taking and delivering messages, providing support to drivers, and preparing bills of lading and delivery receipts. Handle customer inquiries regarding freight pickup requests, rate quotes, hot shipments, and shipment tracing while maintaining communication with external and internal customers. Perform data entry, generate freight reports, and manage billing and filling tasks as needed. This part-time role offers competitive weekly pay, customized training, and quick advancement opportunities within a stable, growing organization.
Required Qualifications
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
- The ability to perform administrative and clerical tasks in an office and Service Center environment
- Prolonged sitting
- Prolonged standing
- Walking
- Light lifting
- Reaching
- Handling office materials or freight-related items
- Occasional entry into dock or trailer areas
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