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Dayton FreightPosted 19 months ago

Customer Service Representative (Part-Time)

On-siteCharlestown, Indiana, United States

Part TimeAssociates DegreeLarge

Job Summary

Assist the Service Center Manager by taking and delivering messages, providing support to drivers, and preparing bills of lading and delivery receipts. Handle customer inquiries regarding freight pickup requests, rate quotes, hot shipments, and shipment tracing while maintaining communication with external and internal customers. Perform administrative tasks including data entry, freight reports, billing, and filling. This part-time role includes a 4:00 PM to 9:00 PM shift with competitive weekly pay. Candidates must possess skillful Microsoft Office proficiency and experience managing high-volume phone calls in a fast-paced environment.

Required Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

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