Customer Service Representative (Part-Time)
On-siteNorth Ridgeville, Ohio, United States
Job Summary
Assist the Service Center Manager by taking and delivering messages for the manager and Account Managers while providing support to Drivers. Handle customer inquiries regarding freight pickup requests, rate quotes, charges, hot shipments, tracing, and appointments. Prepare bills of lading and delivery receipts, and maintain communication with external customers, internal staff, and interline companies. You may also assist with payroll, data entry, freight reports, driver collect reports, and billing tasks. This part-time role requires Microsoft Office proficiency, strong keyboarding skills, and experience managing high-volume phone calls in a fast-paced environment.
Required Qualifications
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
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