Customer Service Representative (On call/ Part time)
$35,776,000–$35,776,000 year
On-siteNorwalk, Connecticut, United States
Job Summary
Drive sales and enrollments by engaging families on phone and in person to explain membership options and close deals. Deliver top-notch customer service by greeting visitors warmly, handling inquiries with patience, and resolving concerns professionally. Manage schedules, process registrations, and handle merchandise sales while supporting events like birthday parties and open houses. Create engaging social media content for Instagram and Reels to drive brand visibility and community engagement. Represent the brand as the warm, professional face of Goldfish Swim School, making every family feel welcome. This role requires a natural people-person with sales drive and social media skills, offering flexible hours and employee discounts.
Required Qualifications
- High school diploma or GED
- Confident and comfortable speaking with families on the phone and in person
- Skilled at using Instagram, Reels, and other social media platforms to market programs
- A positive, professional attitude—even when handling tough conversations
- Strong organizational skills and ability to multitask in a busy environment
- Basic computer skills
Desired Qualifications
- English major
- Some college
- Previous sales, marketing, or customer service experience
- Microsoft Office knowledge
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