Customer Service Representative (On call/ Part time)
$35,776,000–$35,776,000 year
On-siteNorwalk, Connecticut, United States
Job Summary
Drive sales and enrollments by engaging families in membership conversations and confidently closing sales to grow the student base. Deliver top-notch customer service by greeting clients, handling phone inquiries with patience, and resolving concerns professionally. Act as a marketing and social media pro by creating engaging content for Instagram and Reels to drive brand visibility. Stay organized and efficient by managing schedules, processing registrations, handling merchandise sales, and supporting events like birthday parties. Represent the brand warmly and professionally to make every family feel welcome. This role requires a natural people-person with sales drive and social media skills, offering flexible hours and employee discounts.
Required Qualifications
- High school diploma or GED
- Confident and comfortable speaking with families on the phone and in person
- Skilled at using Instagram, Reels, and other social media platforms to market programs
- A positive, professional attitude—even when handling tough conversations
- Strong organizational skills and ability to multitask in a busy environment
- Basic computer skills
Desired Qualifications
- English major
- Some college
- Previous sales, marketing, or customer service experience
- Microsoft Office knowledge
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