Customer Service Representative
$37,440–$50,003 year
On-siteModesto, California, United States
Job Summary
Process customer transactions, including deposits, withdrawals, and loan payments with accuracy and efficiency. Provide information about bank products and services, assisting customers in making informed decisions. Address customer inquiries and resolve issues in a timely and professional manner. Maintain compliance with banking regulations and internal policies to ensure the security of customer information. Collaborate with team members to achieve branch goals and enhance the overall customer experience. This role is based at the Oakdale branch location in Modesto, CA, for a full-time 40-hour schedule.
Required Qualifications
- High school diploma or equivalent
- Previous experience in customer service or a related field
- Strong numerical and cash handling skills
- Strong communication and interpersonal abilities
- Attention to detail
- Problem-solving skills
- Proficiency in technology
Desired Qualifications
- Experience in the banking or financial services industry
- Familiarity with banking software and technology
- Bilingual communication
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